Frequently Asked Questions

Q. What is sublimation printing?

A. Sublimation printing uses a specialty ink that when heat is applied, it infuses into the fibers of the shirt. This creates a permanent design that does not peel or crack. It works best with higher polyester count materials. Some fading with the first wash is normal and expected.

Q. Do you offer local pick-up?

A. Of course! You can use the code SHOPLOCAL for local pick-up. Please do not use this code unless you are picking up locally or your order will be canceled. Pick-up location and times are available at the discretion of the owner of Rustic Glory Customs. You will receive an email when your order is ready for local pick-up.

Q. How can I contact you with a custom order request?

A. Custom order requests can be submitted via email to rusticglorywc@gmail.com

Q. Do you accept returns or exchanges?

A. All of our items are made to order. Therefore, we are unable to accept returns or exchanges. If you are unhappy with an item that you received, please do not hesitate to send us an email at rusticglorywc@gmail.com